Dari berbagai kasus yang terjadi pada BlackBerry, seperti bold 9000, gemini 8250, curve 8310/8320, javelin 8900, curve 9300 3G, storm 9500/9530, strom2 9550, tour 9630, essex 9650, onyx 9700/9780, torch 9800/9810, dacota 9900, montana 9930 dll. ternyata permasalahan yang juga sering didapat adalah BB dalam kondisi mati total (matot) dan hanya led yang kedip-kedip merah atau hidup loading sebentar terus restart lagi atau juga malah tidak ada tanda – tanda kehidupan sama sekali. Kasus ini ada dua kemungkinan bisa karena software bisa juga karena hardware.
1. Sebelum sobatt melangkah lebih jauh, jika BB tidak ada tanda – tanda kehidupan sama sekali.. maka pastikan dulu battery Blackberry dalam kondisi bagus dan terisi full, ukur dengan multitester jika punya, catu daya sekitar -+ 4v atau bisa pinjam battery BB teman yang sama dan coba hidupkan di BB sobatt, apakah bisa hidup?? coba dengan melepas simcard dan mmc serta battery -+ 5menit setelah itu coba pasang kembali.
2. Jika usaha demikian belum berhasil, itu artinya permasalahan ada di software atau hardware (ic power, ic zocus, ic flash, ic cpu atau komponen lain).
3. Maksimalkan dulu ke software, coba dengan reload OS.
Jika kondisi ketika blackberry dinyalakan, lampu LED menyala merah untuk beberapa detik, kemudian akan terlihat layar putih dan jam pasir dan kemudian kembali mati, kemudian setelah beberapa detik blackberry akan menyala lagi, proses booting ini berulang terus maka keadaan demikian disebut “nuked”.
Untuk penyelesaiannya bisa dicoba dengan reload upgrade OS
Prosedur:
Instal program desktop manager dan firmware BB yang akan di reload os
Browse ke folder AppLoader menggunakan explorer, biasanya terletak di C:\Program Files\Common Files\Research In Motion\AppLoader kemudian delete file vendor.xml di dalam direktory AppLoader
Jalankan Program loader.exe di dalam direktory AppLoader
Klik Next sampai ada dialog “Communication Port Selection”
Pasang Kabel USB yang sudah terhubung BB ke PC
Klik Next, ulangi beberapa kali bila perlu sampai proses install OS dapat berjalan
4. Kode kedipan lampu LED pada saat awal loading menunjukkan suatu nilai biner yang menginformasikan pesan dari bootROM.
biner 1, nyala kedip lampu merah sedangkan biner 0 dengan tidak nyalanya led (off). Apabila led menyala secara kontinyu, ini merupakan pesan sedang melakukan security wipe, apabila led menyala kontinyu tidak pada saat melakukan security wipe, ini mengindikasikan adanya kerusakan hardware.
1 (desimal = 1) Bukan problem, kode ini adalah normal saat restart
11 (desimal = 3) Tidak ada sistem operasi di dalam blackberry, lakukan reload sistem operasi dengan MFI
101 (desimal = 5) Bad OS CRC
111 (desimal = 7) Missing OS CRC
1011 (desimal = 11) Missing OS Trailer
1101 (desimal = 13)OS Not Signed, coba loading OS kembali
1111 (desimal = 15) OS Signature Invalid, coba loading kembali OS dan biarkan mati tanpa baterai selama hampir 30 menit, kemudian coba hidupkan kembali. Apabila tetap muncul pesak kesalahan, coba lakukan penggantian flash.
10101 (desimal = 21) Unknown Flash Manufacturer, coba lakukan penggantian flash
10111 (desimal = 23) Flash Initialization Problem, coba lakukan penggantian flash
11011 (desimal = 27) Flash Erase Failure ,coba lakukan penggantian flash
11101 (desimal = 29) Flash Operation Out Of Range
11111 (desimal = 31) Bad BootROM CRC, coba lakukan penggantian flash
101011 (desimal = 43) USB Driver Error
101101 (desimal = 45) No BootROM CRC
101111 (desimal = 47) Flash Write Failure, coba lakukan penggantian flash
110101 (desimal = 53) Invalid Memory Configuration Table
110111 (desimal = 55) Password Not Initiated
111011 (desimal = 59) RAM Initialization Problem, coba lakukan penggantian flash
111101 (desimal = 61) Cache No Pages Free
111111 (desimal = 63) Cache Invalid Page Type
1010101 (desimal = 85) Random Number Failure
1010111 (desimal = 87) OSStore Failure
1011011 (desimal = 91) Security Init Failure
1011101 (desimal = 93) NAND failure
1011111 (desimal = 95) General Assert Failure
1101011 (desimal = 107) GPIO failure
1101101 (desimal = 109) Runtime library failure
1101111 (desimal = 111) Exception: undefined isntruction
1110101 (desimal = 117) Exception: SWI
1110111 (desimal = 119) Exception: Prefetch Abort
1111011 (desimal = 123) Exception: Data Abort
1111101 (desimal = 125) Exception: Reserved
1111111 (desimal = 127) Exception: IRQ
10101011 (desimal = 171) Exception: FIQ
JVM Error Code
101 Internal JVM error.
102 Invalid code in file system. The .cod files in the handheld have been checked for modification and it has been determined that there is a problem with one or more .cod files.
103 The starting address for the boot .cod file cannot be found. This might mean that a boot .cod file has not been installed on the handheld, or that its format is invalid or corrupt.
104 An uncaught Java exception was thrown in the Java code and diagnosed by the JVM. Execution can be continued or the handheld can be attached to a debugger on a desktop through a serial or USB cable. The event log should contain the traceback of the thrown exception.
105 An OS file system API returned an error status for a certain operation. This can indicate a corrupt file system or an error in the JVM.
106 An error has been detected in the graphics system of the handheld.
107 Internal JVM error.
108 Internal JVM error.
109 Internal OS error.
110 Non-idle event downtime error. A problem has been detected in the accumulation of JVM down time that represents how long the JVM has been idle. This indicates an error in either the OS code or the JVM code.
200 Application manager threw an uncaught exception. The application manager event thread threw an uncaught exception and so cannot continue running.
201 Initialization of the cryptographic system failed and the handheld cannot continue to operate.
202 An attack on the key store has been detected, and the handheld cannot continue to operate.
203 The application manager console process, usually the Home screen ribbon, has failed, like due to an uncaught exception.
501 Internal error.
502 All processes exited. The last Java process has terminated, and there is nothing left to execute.
503 Internal error.
504 Internal error.
505 Internal error.
506 An uncaught Java exception was thrown in the initial VM Java thread thus killing the only live thread in the system. The event log contains the traceback for the exception.
507 A dependency on a .cod file could not be satisfied due to a missing .cod file. Load the missing .cod file onto the handheld.
508 Invalid object. A problem has been detected with a debugger command to the VM.
516 Error occurred during garbage collection, which might indicate a corrupted file system.
510 All threads are waiting on objects, which results in a deadlock. The system cannot recover from this state since no thread can release a lock.
511 A problem has occurred during debugging.
515 The reachable objects form a group that cannot be represented properly by the VM because there are too many objects or the total size of the objects is too large.
516 When committing a persistent object, the VM found that the persistent store id counter has reached its limit. The object was not committed.
517 An inconsistency has been detected in the VM persistent object store.
518 Internal error.
519 Internal error.
520 Internal error.
521 Indicates that Object.wait() has been executed by a thread that holds a lock on another object; occurs only in simulator if the JvmDebugWaits application switch.
522 A thread has acquired two locks on objects in an order that doesn’t match the order that previous locks for the two types were acquired, which indicates a future potential deadlock situation; reported only in the simulator when the JvmDebugLocks application switch is set.
523 A critical Java process has died and the device cannot continue to operate normally.
524 An object has been marked as recovered by the Low Memory Manager but it was not freed during a garbage collection. This is only checked in the simulator under the control of the JvmDebugLMM application switch.
525 Bad persistent object. An auto-commit operation during a garbage collection has detected a non-persistent object reachable from the persistent store root. The type of the object has been output into the event log.
526 The class definition for java.lang.Object cannot be found.
527 The class definition for java.lang.String cannot be found.
528 The file system is corrupted. Data on the handheld is unrecoverable.
529 The file system is corrupted. An attempt is going to be made to recover data, but some data might be lost.
530 Internal JVM error.
531 Flash memory has been exhausted.
532 A JVM assertion has been violated. This error can occur only in the simulator, not on an actual handheld.
5. Jika tidak ada tanda -tanda kehidupan sama sekali dan sudah coba ganti battery lain kemungkinan besar ic power lemah dan rusak. cobalah dengan melakukan reball ulang atau ganti yang baru jika perlu.
6. cek juga kadang BB short yang mengakibatkan jadi matot. cek juga komponen-komponen/ic yang lain, seperti zocus dll
7. Kemungkinan lain ic flash dan ic cpu, namun jika ya demikian maka harapan hidup normal akan semakin kecil, karena rata-rata BB ic nya di lem. tapi dengan usaha dan coba siapa tau ada hasil.
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